How To Do

What is Shopify SSL Pending and How to Fix It?

So, you might have arrange your Shopify retailer, however you need to be sure that the info you alternate along with your prospects is secure from hackers. What must you do? 

Shopify is one of many greatest e-commerce builders that may assist you launch a web-based retailer with out coding expertise. SSL is one of many assurances that the info you alternate along with your prospects is secure and safe. 

However, whereas organising your web site, it’s possible you’ll encounter this error, “Shopify SSL pending”. This article will clarify what Shopify SSL pending is, what causes it, and how to repair it. 

SSL Certificate and its Importance


Secure Sockets Layer (SSL) is a safe bridge that encrypts the info despatched between a person’s browser and the server. Take this state of affairs: a buyer indicators up in your web site, places private info, and sends it to your web site’s server for processing. 

An SSL certificates encrypts that knowledge (making it unreadable) till it reaches the vacation spot. This makes such knowledge ineffective (unreadable) if somebody hacks or will get entry to the info throughout this alternate. 

A web site with a legitimate certificates could have a ‘lock’ signal simply earlier than its URL. This is a very good instance;


You can see the ‘lock’ signal simply earlier than the url.

If you click on on the lock icon, you get this;

SSL secured

A web site with an SSL  could have HTTPS on its url as an alternative of HTTP. For occasion, when you’ve got, the URL adjustments to whenever you allow an SSL certificates. 

Such an internet site could have an SSL certificates, an information file hosted on the location’s servers. Such a certificates accommodates the web site’s public key, id, and associated info. 

All the units that intend to talk with the origin server will reference the SSL certificates to receive the general public key and confirm the server’s id.

A typical SSL certificates could have a public and non-public key. Once the info between a browser is encrypted, a non-public key is wanted to decrypt (unlock) it as soon as it reaches the vacation spot. 

How Does an SSL Certificate Work?


A connection between a browser and a server with an SSL certificates works as follows;

  • A server or a browser makes an attempt to join to an internet site secured by SSL
  • The server/ browser prompts the web site to establish itself
  • The server or browser receives a duplicate of the SSL certificates from the web site 
  • The server/ browser checks the certificates and alerts the web site if it is legitimate
  • The web site sends a digitally signed acknowledgment, beginning an encrypted session
  • The web site shares encrypted knowledge with the browser/ server

Benefits of utilizing SSL on a Website

  • Data privateness: An SSL certificates ensures that knowledge exchanged between a person’s browser and your website’s servers is encrypted, defending the info from unauthorized entry. 
  • Users will belief your website: Most trendy browsers warn customers every time they need to join to a website with out an SSL. As such, having a safe connection boosts your web site’s popularity amongst guests. 
  • Ensures compliance with knowledge rules: Data privateness has change into an enormous concern recently. SSL certificates permit web sites to adjust to knowledge processing rules that require web site house owners to shield shoppers’ knowledge from unauthorized entry. 

How to Enable SSL on Shopify 

Shopify has over 1.75 million merchants from totally different components of the world. It is additionally estimated that over 3.76 million dwell web sites use Shopify. 

Plenty of knowledge is exchanged between a Shopify retailer and a person’s/ purchaser’s browser. Luckily, Shopify offers free SSL certificates whenever you create a web-based retailer. However, you possibly can’t use third-party SSL certificates in your Shopify retailer. 

Shopify routinely points SSL certificates to all belongings it hosts on area. The platform may even situation an SSL certificates whenever you buy a customized area like on Shopify. 

If you might have a customized area from platforms like Namecheap or GoDaddy, you could join them manually to your Shopify retailer and allow the SSL certificates. These are the steps to observe;

  • Go to your Shopify dashboard, then settings, and click on “Domains” and then “Connect existing domain”. 
Shopify store
  • Input the URL of your area 
  • Follow the setting directions and join to your area supplier. The directions on connecting Shopify to your area supplier will fluctuate from one supplier to one other. 

An SSL certificates will take up to 48 hours to seem in your Shopify retailer. 

What Causes the “Shopify SSL Pending” Issue 

Shopify SSL pending signifies that the SSL certificates has been issued, however the DNS servers are but to be up to date. The servers take the SSL pending time to decide when you’ve got adopted the proper configuration steps. 

These are the attainable causes of the SSL pending error;

  • Domain verification error: This principally occurs when utilizing a third-party area. 
  • Issue with DNS settings: You could not have configured the DNS settings as anticipated. 
  • Temporal glitch on Shopify’s system: Like another on-line system, Shopify can have a problem. 
  • Misconfiguration of your Shopify retailer: You could have missed a step throughout configuration. 
  • An situation with the SSL certificates itself

Methods of Fixing Shopify SSL Pending Issue 

You may change into annoyed whenever you see the “SSL pending” message in your Shopify retailer. Luckily, there are a number of approaches you should use to resolve this error;

#1. Wait for 48 hours

Even although Shopify points an SSL certificates in seconds, it could take up to 48 hours earlier than the DNS data replace globally. If the problem is unresolved, you possibly can go for the next choices. 

#2. Fix area file

This error principally occurs with customized domains. Your A file ought to at all times level to, Shopify’s IP tackle. Login into your area registrar and click on on the ‘Edit DNS’ possibility to affirm if the configuration is as anticipated. You additionally be sure that you solely have one A file related along with your area. 

#3. Fix CNAME data

You ought to reference the area identify of your Shopify retailer with a CNAME file and not an IP tackle. The CNAME ought to level to a Shopify-specific CNAME (

#4. Replace IPv6 with IPv4

IPv6 (AAAA) data are legitimate Address (A) data. However, Shopify doesn’t assist IPv6 data. Having them could end in points, which you’ll resolve by including IPv4 data. 

#5. Seek assist

You can search assist should you strive all these approaches and the problem persists. You can search assist from Shopify, the area registrar or an IT agency. 


What is the significance of SSL in Shopify?

The main goal of an SSL certificates is to encrypt the info exchanged between browsers and the web site’s servers, defending customers’ knowledge from hackers and third events. An SSL certificates additionally assures customers that their knowledge is protected. 

What is Shopify SSL pending?

This is a state of affairs the place the SSL has been issued, however the DNS settings are but to be up to date. An SSL certificates could be issued inside seconds, nevertheless it takes up to 48 hours for the data to be up to date. 

What causes SSL Pending error?

Issues like a website verification error, a misconfiguration error or a problem with the SSL certificates itself may trigger this error. Sometimes, this error clears itself inside 48 hours. 

How are you able to resolve the SSL pending error?

There exist a number of approaches. The first method is to wait 48 hours for DNS properties to propagate. If that doesn’t resolve, you possibly can verify your A data, CNAME or contact assist to resolve this situation. 

Does Shopify cost for SSL certificates?

No. All the SSL certificates issued on Shopify are free. 

Can you utilize third-party SSL on Shopify?

No. Shopify doesn’t permit third-party, and you possibly can solely use what is offered on the platform. 

Can you utilize third-party domains on Shopify?

Yes. Go to the ‘Settings’ tab in your Shopify dashboard and click on ‘Connect’. You can join domains from platforms like Namecheap or GoDaddy along with your Shopify retailer. The platform additionally permits you to switch your area identify to Shopify. 

Must you switch domains to Shopify to begin utilizing it?

No. You can join your area to Shopify as an alternative of transferring. This method makes it simple to handle your domains away from Shopify. Moving away from Shopify may even be simple if you need to lower ties with Shopify. However, you could show possession of the area you need to join to Shopify. 

Can you launch a Shopify website with out SSL?

Yes. However, it is not advisable as a result of some trendy browsers block customers from accessing websites with out an SSL certificates. Just activate the SSL certificates in your Shopify website to present your retailer’s guests that you’re respected and care about their knowledge security. 


An SSL certificates in your Shopify retailer ensures customers that their knowledge is exchanged over a safe connection. You not have to fear when encountering the ‘SSL pending’ error in your retailer as you perceive the causes and how to repair it. You can look forward to 48 hours to see if the problem will go away by itself or should you want different approaches. 

You may also take a look at our article on enabling SSL on WordPress. 

Vikash Gorayan

Vikash Gorayan is a technology enthusiast with a passion for gadgets and product management. He is constantly seeking new opportunities to learn and grow in his field.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button